FAQ: 9 to 5 Warriors Series 2 - The Bandits Strike Back!
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

When will wave 2 Ship?

We’re aiming for Spring 2025 (April being our goal) Depending on how many characters and accessories we unlock may extend this time.

Last updated: November 01, 2024 11:05

Will there be more characters?

The 9 to 5 Warriors universe is designed to allow for endless new characters. Every time Colonel Custard gets his hands on Jinsei (the Japanese energy drink that started it all), there’s potential for a new character to emerge. With continued support for the line, there’s a strong chance that more characters will be released over time.

Last updated: September 24, 2024 19:38

Will Wave 1 return?

Yes, absolutely! Over time, more will be released. However, to ensure the uniqueness of the original first batch, there will be subtle packaging differences and possibly combo packs.

Last updated: September 24, 2024 19:38

Will you continue the comics?

Absolutely, more will come in due time! As a one-man band collaborating with talented artists, my only limitation is cash flow. As demand for the toys grows, there will be more opportunities to expand the story through comics, trading cards, and beyond. Stay tuned!

Last updated: September 24, 2024 19:38

When will Kickstarter charge my card?

Kickstarter will charge your card once the campaign ends (upon successfully reaching our goal)

Last updated: September 24, 2024 19:53

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Lock Order Date: December 2024

Current Estimated Shipping Date: April 2024

We’re aiming for a Spring 2025 release, with April as our target. As always, we do our best to control everything on our end to meet this goal. However, there are factors beyond our control that may cause delays, and we appreciate your patience and understanding if this occurs. Additionally, if any issues arise in quality control that prevent us from meeting our high standards, this may also impact the timeline. We believe it’s better to deliver a great product a little later than an inferior one on time. Please note that the timeline may also extend depending on the number of characters and accessories we unlock. Thank you for your support and patience!

Last Updated At: 11/01/24
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Terms and Conditions

General Terms and Conditions for "9 to 5 Warriors Series 2" Kickstarter Campaign

Welcome to the "9 to 5 Warriors Series 2" Kickstarter Campaign! By backing this campaign, you agree to the following Terms and Conditions. Please read carefully to understand your rights and obligations as a supporter of this project.

1. Pledge and Commitment
By making a pledge, you commit to supporting the creation of "9 to 5 Warriors Series 2" and helping bring this project to life. Kickstarter is not a traditional retail experience, and pledging does not guarantee an immediate product delivery. Your pledge enables 9 to 5 Warriors to fund production, research, and other expenses essential to completing this project.

2. Payment and Refunds

Funding: Once the campaign is successfully funded, your payment will be processed, and funds will be allocated to the development of "9 to 5 Warriors Series 2."
No Refund Policy: Pledges made during the Kickstarter campaign, or pre-orders processed through BackerKit, are non-refundable after the campaign’s end or once pre-orders are charged. However, any uncharged pre-orders or failed payments can be canceled at your request before they are processed.
Exceptional Cases: In rare cases where a significant change in the project occurs after your pledge, we may review refund requests on a case-by-case basis. Such refunds are at the sole discretion of 9 to 5 Warriors.
3. Estimated Delivery Timeline
We aim to deliver "9 to 5 Warriors Series 2" by Spring 2025, with April as our target. However, unforeseen factors, including supply chain delays, quality control adjustments, and fulfillment challenges, may impact this timeline. We will keep backers updated throughout the process and provide realistic updates on any delays or adjustments.

4. Quality Control
We are committed to producing a high-quality product. If any issues in quality control arise that prevent us from meeting our standards, we may adjust timelines to ensure a satisfactory final product. As a backer, you agree to accept reasonable delays that may result from quality control and testing phases, as we believe a great product delivered late is preferable to a subpar product delivered on time.

5. Product Adjustments and Changes
In the spirit of innovation and continuous improvement, the final product may undergo changes from what was originally presented in the campaign. These adjustments are often the result of feedback, technical improvements, or manufacturing limitations. We will inform backers of any substantial changes.

6. Risks and Challenges
Every Kickstarter project carries inherent risks. Despite our best efforts, there may be challenges during production, shipping, or other phases of the project. We pledge to be transparent with backers about any issues as they arise and to work diligently toward solutions.

7. Shipping
Shipping costs, timelines, and methods will be specified for each reward tier. Please note that:

International Shipping: Backers are responsible for any customs fees, duties, or taxes in their country.
Delays: We will make every effort to meet our shipping timelines; however, shipping logistics may be impacted by factors beyond our control.
Address Changes: It is your responsibility to keep your shipping information up-to-date through BackerKit or other platforms we use for order management.
8. Communication and Updates
We are committed to keeping backers informed throughout the development and fulfillment process. Updates will be shared through Kickstarter and BackerKit to communicate project milestones, potential delays, and other relevant information. Please ensure your contact information is accurate to receive these updates.

9. Privacy and Data Use
Your personal information, including name, address, and payment details, will be used solely for the purposes of fulfilling your pledge and will not be shared or sold to third parties. We adhere to standard data protection practices and will respect your privacy.

10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of [Your Country/Region]. By participating in this campaign, you consent to the jurisdiction of [Your Country/Region] for any disputes that may arise in connection with your pledge.

Thank you for supporting "9 to 5 Warriors Series 2"! We are excited to bring this project to life with your help and commitment.

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